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Author Topic: Eudemonia Customer Rewards
Tim
Partner
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Hello,

Sometime this month we intend to start a customer rewards program. Right now, it looks like the program will look like this:

-------------------------------------------------
Eudemonia Customer Rewards Program

To encourage our regular customers, we intend to implement
the following rewards system. To participate, a customer needs
to have an account in the computer at the front counter. Any
customer who has store credit should already have an account
like this. Note that this is not a cybercafe account, if you have
a cybercafe account, it does not guarantee that you have an
Eudemonia customer account. It would be helpful for to know
your customer number for this system.

The way it works is, the computer tracks how much you spend.
Each month, if you spend over $100, you will get a reward based
on how much you spend. The rewards will be as follows:

$100 - Choice of 3 computer hours, 2 booster packs, or $5 store credit.
$150 - Choice of 6 computer hours, 4 booster packs, or $10 store credit
$200 - Choice of 10 computer hours, 7 booster packs, or $15 store credit

For the purposes of reward calculations, only things you buy with
cash or credit card counts. Buying things with store credit or trade
doesn't count towards your total for rewards.

----------------------------------------------

If you have an comments or suggestions, think it's a bad or good idea, please post your thoughts.

Thanks,
Tim

Posts: 665 | Registered: May 2004 Report this post to a Moderator | Show Logged IP
Winters
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Sounds like a wonderfull idea.

____________________
I ate a Samoan, he tasted like candy. Candy is Delicous.

Posts: 290 | From: Berkeley, Ca | Registered: May 2004 Report this post to a Moderator | Show Logged IP
potato
Moderator
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it seems a little weak to get $5 back for spending $100...

if i were you, i'd cut those totals in half. something more like

$50 - Choice of 2 hours, 2 packs, or $5 credit
$100 - Choice of 4 hours, 4 packs, or $10 credit
$150 - Choice of 8 hours, 8 packs, or $20 credit

[Big Grin]

____________________
PoTaTo!

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Sorrow
The cherry on top of the cake / Eud Employee
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its really easy to spend $50 here in one setting. The point here is you get it if you're a frequent customer. In my opinion, $50 does not fall under frequent customer status.

____________________
Laughter is the best medicine. Unless you're a diabetic. In which case, insulin is the way to go.

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AxeMurder
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Hmmmm. Makes Tompos's life harder by making him set every single customer for the drafts up for the frequent program.
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potato
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quote:
Originally posted by Sorrow:
its really easy to spend $50 here in one setting. The point here is you get it if you're a frequent customer. In my opinion, $50 does not fall under frequent customer status.

I don't even spend $50 a month, and i draft every week... sometimes twice a week.

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PoTaTo!

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Tim
Partner
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The store credit option was really only included as a concession for people who don't play CCGs or on the computers - which is kind of the minority. If you buy an hour a day for a month, that's already $100, and that gets you another 3 hours at the end of the month. If you buy a single booster box at retail, you're already almost $100, and you can get 2 extra packs. By the way, Potato, we run our drafts at a LOSS (not too many stores run drafts at $9), and we're not trying to reward people more for playing in drafts, we're trying to get people to spend money on other things.
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fluffycola
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Ya, $9 a draft is the best price I have ever seen for a magic draft. Not only does that cover the product, there is also prizes to boot. ^_^ Stores in San Francisco has drafts for $15, and the prizes aren't even as good as eudemonia's. So be happy with eudemonia, since it's the best store i have ever been too.
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potato
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quote:
Originally posted by Tim:
The store credit option was really only included as a concession for people who don't play CCGs or on the computers - which is kind of the minority. If you buy an hour a day for a month, that's already $100, and that gets you another 3 hours at the end of the month. If you buy a single booster box at retail, you're already almost $100, and you can get 2 extra packs. By the way, Potato, we run our drafts at a LOSS (not too many stores run drafts at $9), and we're not trying to reward people more for playing in drafts, we're trying to get people to spend money on other things.

yeah, i guess taht for you guys drafts are a loss-leader, which draw people into the store to buy other things though the drafts themselves lose you money. and BTW, tim, i'm Ryan (the tall, non-judge one).

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PoTaTo!

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Jambo
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I know a lot of people who basically spend their lives playing cs at eu. (Alan, Oliver, Gilbert,... everyone part of the united clan, and maybe Roland, the guy that no one knows,). i know for sure that they would really injoy this new program. this will be a great way for eu to make sure that "we" won't loose any business to gLabs.
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Sorrow
The cherry on top of the cake / Eud Employee
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We're actually no longer doing it :-/

psh, glabs... hah. How much do they charge, like twice as much? I heard they're having a 2v2 halo tourney on their projector apparently, the problem being that there's ONLY ONE PROJECTOR. And a $10 entry fee per person. So yeah, I'm not too worried about losing business to them.

____________________
Laughter is the best medicine. Unless you're a diabetic. In which case, insulin is the way to go.

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Winters
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quote:
Originally posted by Sorrow:
I'm not too worried about losing business to them.

Same Here

____________________
I ate a Samoan, he tasted like candy. Candy is Delicous.

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Kaervek
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gLab = goofing-up losers and bastards. They charge 6$ an hour for their supposedly "Top-of-the-line" computers, (which have more games than eudemonia, but the games all suck) 10$ for a half-year membership, 20$ for a yearly membership, and 10$ an hour for Xbox with big screens. Whoop-de-doo. I got three words for them: OUT OF BUSINESS. PROFITS EXTREMELY LOW. I GUESS THIS WAS MORE THAN THREE WORDS. So yeah, don't even rank gLab NEAR eudemonia. Rank it so incredibly low that you will have to dig to see how low it is.

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t3h r00l3r 0f p@yN3!!1

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Sorrow
The cherry on top of the cake / Eud Employee
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nah, I doubt they'll go out of business, they're right next to campus, and will probly draw more Cal students then us. The thing is, just like we're a different catagory than GoB, gLabs is in a different catagory than us. My point is I'm not particularly worried about them "stealing" business from us, and I wish them the best of luck.

____________________
Laughter is the best medicine. Unless you're a diabetic. In which case, insulin is the way to go.

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Winters
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Update since may...

Amount of customers seems to be about the same if not better, looks like evrythings fine

...YAY for moral boosters!

____________________
I ate a Samoan, he tasted like candy. Candy is Delicous.

Posts: 290 | From: Berkeley, Ca | Registered: May 2004 Report this post to a Moderator | Show Logged IP
   

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